Helpful Links & Tools
Use these links to find and access local, regional and provincial programs, information on how to get settled, find employment, learn French and more.
CHSSN Health passport
Getting Settled
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All childcare centres, subsidized daycare centres, non-subsidized daycare centres and home childcare providers are now required to join La Place 0-5.
You can register to be placed on a waitlist here: La Place 0-5
For respite or emergency childcare, contact ECO-02 for a referral to one of our community partners.
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If you wish for your child to go to school in English, you will need to register with Riverside Regional School and the Central Québec School Board
You can do that here: School Registration Process
If you wish for your child to attend a French language school, you can register them here:
Jonqiuère: C.S. de la Jonquière
Chicoutimi: C.S. des Rives-du-Saguenay
Roberval: C.S. Pays-des-bluets
Lac-Saint-Jean: C.S. du Lac-Saint-Jean
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You will need to change your license over to Québec within 90 days of arrival in the province. To do this, you need to go to the Société de l’assurance automobile du Québec or SAAQ.
Find everything you need here: SAAQ
Note: If you are registering a vehicle you purchased outside the province of Québec, it may require an out of province inspection before you can register it with the SAAQ.
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When living in Québec, learning French is one of the key ways to help you get settled and feel part of the community. There are many language training options here in the region to help you!
Training Center Générale Des Adultes Des Rives-Du-Saguenay: Francisation
Second Language Training Centre of the Saguenay Valley: French Language Course
CEGEP Jonquière Linguistic Centre: Group Language Classes
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Local libraries offer incredible community programs that can help you find friends, learn the language and be a part of the community.
Saguenay is lucky to have multiple libraries that share resources and programs.
You can find more information about current program offerings here: Bibliothèques Saguenay
Jonquière: 2480 Saint-Dominique Street, Jonquière
Arvida: 2850 Place Davis, Jonquière
Chicoutimi: 155 Racine Street E. Chicoutimi
La Baie: 1911 6th Ave, La Baie
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Coming Soon!
General Health
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If you have any questions about your health or need guidance on where to go for services you can call 811.
Note: This service has limited bilingual personnel and you may not always be able to speak to someone in English.
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Kids Help Phone: Text 686868
First Nations & Inuit Hope for Wellness: 1-855-242-3310
Sexual Violence Helpline: 1-888-933-9007
Poison Control Québec: 1-800-463-5060
Rêbatir (Domestic Violence): 1-833-RÊBATIR
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Unlike other provinces, if you do not have a family doctor you must make an appointment to be seen at the Clinic sans-rendevous.
Find an appointment here: Walk-in Clinic Appointment Finder
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CLSC’s operate in a similar capacity as a hospital. Not all services offered at a hospital are available here, and not all services offered here are available are a hospital.
Chicoutmi: 418-543-2221
Jonquière: 418-695-2572
La Baie: 418-544-3381
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In order to access Québec Health Services, you must register with the Régie de l’assurance maladie. It can take up to 90 days for your application to be processed and so the sooner you apply the better.
You can apply for your Health Card here: RAMQ Health Card
Note: Québec does not participate in inter-provincial billing and you may need to pay out of pocket if you access Health Services before being fully covered by RAMQ.
It is recommended that you purchase travel insurance to cover the 90-day waiting period for your Québec Health Care, as well as for any time you travel an extended period of time out of the province.
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Québec has made it easy to register to find a family doctor. The waitlist is long, but so long as you are registered on the Guichet d’accès au médecin familliale (GAMF) you will be placed with a family doctor. Register as soon as you receive your QC Health Card.
You can register here: GAMF
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Québec uses an online portal to allow you to view your medical documents, tests, imaging and medication history. You must register to use this service.
You can do so here: Health Booklet
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Need to find a lab to run blood test, imaging or other medical tests?
Use this tool: Find a resource in health & social services
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You have rights when accessing the healthcare system. ECO-02 has developed a tool to help you remember them.
Download it here: 12 Users Rights
You can also pick up a fridge magnet version of this document at the ECO-02 offices.
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If you feel you have been mistreated by the healthcare system, you have the right to file a complaint. You can do that by contacting the Centre accompaniment et assistance aux plaintes or CAAP. They can help guide you through the complaints process.
Visit Plaintesante.ca
Mental Health
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Thinking about suicide? Worried about a loved one? Experiencing bereavement?
The Centre d’ecoute et prévention du suicide 02 is here for you.
1-866-APPELLE (1-866-277-3553)
You may also access Suicide.ca for 24/7 crisis support available via telephone, text or chat.
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Have you recently been diagnosed with a mental illness and need additional support? These local organizations may be able to help.
PANDA - ADHD assistance
Nouvel Essor - Accompaniment
L’Escale - Support Services
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If you require short term counselling or intervention services, here are a list of local organizations that can help.
Aire Ouverte - Youth 12-25
L’Escale - Youth & Adult Services
Café Jeunesse - Youth 18-29
ARACSM-02 - Adult Services
MFRC Bagotville - Military Families
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Use this tool developed by ECO-02 to help you navigate the available mental health resources in the Saguenay region.
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Can’t find a provider locally to help you? Try one of these out-of-region resources: