Ressources

Retrouvez ici toute l'information pratique à propos des services que vous trouverez dans le région 02.

Livret d'aide gratuit

Venez à nos bureaux pour recevoir votre livret gratuit.

Numéros d'urgence

Police-Incendie-Ambulance: 9-1-1

Bris d'aqueduc et refoulement d'égout: 418 698-3000

Info-santé: 8-1-1

Jonquière-Médic: 418 699-6030

Panne électrique: Hydro-Jonquière : 418 698-3370, Hydro-Québec : 1-800 790-2424

Divers services d’aide

CLSC

Chicoutimi: 418 543-2221
Jonquière: 418 695-2572
CLSC du Fjord (La Baie): 418 544-3381

Hôpitaux

Chicoutimi: 418 541-1000
Jonquière: 418 695-7700
Cléophas-Claveau (La Baie): 418 544-3381

Others

Feux de forêts: 1 800 463-3389
Police (information): 418 699-6000
Poison: 1 800 463-5060
Echec au crime Québec: 1 800 711-1800
Sûreté du Québec (Bureaux administratifs): 418 310-4141
Premiers secours Saguenay: 418 512-0504
Soutien psychologique Al-Anon: 418 696-2303
Centre d'aide aux victimes d'actes criminels (CAVAC): 418 543-9695, 1 877 543-9695
Centre d’assistance & d’accompagnement aux plaintes (caap) : 1 877 767-2227
Drogue: 1 800 265-2626
Femmes-Action séparation/divorce: 418 693-1161
Gai Écoute: 1 888 505-1010
Jeu: 1 800 461-0140
Jeunesse J'écoute: 1 800 668-6868
Narcotique anonyme: 1 855 544-6362
Prévention suicide: 1 866 277-3553
Appel de détresse - Prévention du suicide: 418 545-1919
Tel-Aide: 1 888 600-2433

Procedures in Quebec

This section provides residents who are new to the region with information regarding the procedures and practices in the province of Quebec

Change of address

Update your address with each government organization that provides services to you.
www.canada.ca/en/government/change-address.html

Daycares

Laplace0-5.com website is the one-stop access point for parents looking for spaces in subsidized or unsubsidized facilities-based and home-based daycares that are recognized by the province of Quebec. All childcare centres, subsidized daycare centres, non-subsidized daycare centres and home childcare providers are now required to join La Place 0-5.
www.laplace0-5.com

Driver’s license and registration

Holders of a foreign licence are allowed to drive on Québec roads for 6 consecutive months. If they take up residence in Québec, they must obtain a Québec licence, which they may apply for a Québec licence as soon as they arrive in Québec.
https://saaq.gouv.qc.ca/en/drivers-licences/foreign-drivers-licence/

Family doctor - waitlist application

To find a family doctor who is accepting new patients, you can put your name on the waiting list. Visit:
www.quebec.ca/en/health/finding-a-resource/registering-with-a-family-doctor/

Health Booklet – personal information

Access your personal health information such as your medication history, medical imaging, and blood and urine sample results.
https://carnetsante.gouv.qc.ca/portail

Health Card

With your Health Insurance Card, you benefit from a range of services covered under the Québec Health Care Plan for services such as medical, dental, optometric and pharmaceutical. For information on how to register, visit:
www.ramq.gouv.qc.ca/en/citizens/health-insurance/registration/Pages/how-to-register.aspx

Laboratory locations

A tool that lets you search, by postal code or region, for laboratories that offer services such as bloodwork.
www.sante.gouv.qc.ca/en/repertoire-ressources/

Becoming a parent

This site lists the government programs and services available to new and future parents.
www.quebec.ca/en/government/services-quebec/parent/

Same day/next day medical clinics

If you need to visit a walk-in clinic, the process is different than in some other provinces. Rather than going directly to the clinic, you must call ahead and book an appointment. This tool lets you search for clinics in your area.
http://sante.gouv.qc.ca/en/repertoire-ressources/consultations-medicales-sans-rendez-vous/

General health and wellness

This section provides links to information on general health and wellness

Diseases and conditions

Find information, tools and facts about symptoms, risks and how to prevent, treat and manage diseases and illnesses.
www.canada.ca/en/public-health/services/diseases.html

Health issues A-Z

Find description, symptoms, treatment information on various health issues.
www.quebec.ca/en/health/health-issues/a-z/

Health risks and safety

Learn about recalls and alerts, emergency preparedness, home and workplace safety.
www.canada.ca/en/services/health/health-risks-safety.html

Indigenous health

Access the First Nations and Inuit home and community care program, health services and nursing care. Also find support for former students of Indian residential schools.
www.canada.ca/en/services/health/aboriginal-health.html

Tele-health

Info-Santé 811 is a free and confidential telephone consultation service that puts you in contact with a nurse in case of a non-urgent health issue. The service is available 24 hours a day, 365 days a year. Anyone living in Québec can call Info-Santé 811 for themselves or a family member.
www.quebec.ca/en/health/finding-a-resource/info-sante-811

Vaccines and immunizations

Learn about vaccines for children, adults, during/after pregnancy, for travel and to prevent the flu.
www.canada.ca/en/public-health/services/immunization-vaccines.html

Travel for health

The Travel4Health information guide was created to provide useful information to English speakers from the Eastern regions of Québec when they travel out-of-region for health services.
https://www.travel4health.ca/

Mental health

This section provides links to information on mental health and wellness.

Mental health and wellness - Canada

Learn about mental health, mental illness and related services in Canada. Also get information on what we are doing on suicide prevention and post-traumatic stress disorder (PTSD).
www.canada.ca/en/public-health/topics/mental-health-wellness.html

Mental Health and Wellness - Quebec

Learn about mental health and mental illness including management and prevention.
www.quebec.ca/en/health/advice-and-prevention/mental-health/?source=accueil

Canadian Mental Health Association

Resources on metal health issue to help you stay mentally fit and healthy.
https://cmha.ca/document-category/mental-health

Centre for Addiction and Mental Health

Information and resources from Canada's largest mental health teaching hospital and research centre.
http://www.camh.ca/

Finances and Money

Information about education funding, debt and investments, planning for retirement and protecting yourself from consumer fraud.

Finance, income and other taxes

Financial planning, savings, tax returns, tax measures, subsidies.
www.quebec.ca/en/finance-income-and-other-taxes/financial-lanning/

Money and finances

Education funding, debt and investments, planning for retirement and protecting yourself from consumer fraud.
www.canada.ca/en/services/finance.html

Tax credits and deductions

To view a full list of tax credits available from Revenue Quebec, visit:
www.revenuquebec.ca/en/citizens/tax-credits/

OUR COMMUNITY

Activities

A listing of activities and events in the region.

Promotion Saguenay

A listing of activities and events in the region.
https://tourisme.saguenay.ca/en/home

Tourism Saguenay – Lac-St-Jean

A listing of activities and events in the region.
www.saguenaylacsaintjean.ca/en

Quebec Original

A listing of activities and events in the region.
www.quebecoriginal.com/en-ca/where-to-go/regions-cities/saguenay-lac-saint-jean

La Vitrine Saguenay

A listing of cultural programs and events in the region.
www.lavitrinesaguenay.com

Libraries

English language books for adults and children can be found at the following public library branches:

-Jonquière, 2480 Saint-Dominique Street
-Arvida, 2850 Place Davis
-Chicoutimi, 155 Racine Street E.
-La Baie, 1911 6th Ave

Information about the municipal libraries:
https://ville.saguenay.ca/activites-et-loisirs/bibliotheque

To access the library catalogue:
https://sagu.ent.sirsidynix.net/client/fr_FR/formation